Refund policy
Avenue Hair Collection Return Policy
We want you to love your purchase. If you need to make a return, please review the following guidelines:
- Returns are eligible for store credit only. No refunds will be issued.
- Hair must be unused and unaltered. It must not have been washed, colored, cut, curled, straightened, styled, or chemically treated in any way.
- Hair must be returned in its original condition and packaging.
- Returns must be requested within 30 days of the original purchase date.
- Any products returned after 30 days or showing signs of use, alteration, or damage will not be accepted.
If you have any questions before opening or altering your extensions, please reach out to us. We're happy to help ensure you have the perfect match before installation.